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Cloud CRM Market

Cloud CRM Market

CRM, or customer relationship management, refers to a process in which a company uses information, software, and Internet technologies to coordinate the interaction between itself and its customers in terms of sales, marketing, and service, and to provide customers with innovative and personalized interactions and services. Cloud-based CRM (or cloud CRM, CRM cloud) is CRM software hosted on the cloud.This report focuses on global and United States Cloud CRM market, also covers the segmentation data of other regions in regional level and county level. In Chinese market, Cloud CRM key players include Yidong Fenxian, Liudu Renhe, Renke Hudong, Salesforce, Kingdee, etc. The top five manufacturers hold a share about 70%. Eastern China is the largest sale market, with a share over 40%, followed by South China, and North China, total have a share over 40 percent. In terms of product, Retail and Distribution Cloud CRM is the largest segment, with a share about 70%. And in terms of application, the largest application is Small and Medium-Sized Enterprises, followed by Large Enterprises.Cloud CRM market is segmented by region (country), players, by Type and by Application. Players, stakeholders, and other participants in the global Cloud CRM market will be able to gain the upper hand as they use the report as a powerful resource.

Major players covered in Cloud CRM Market are:

  • Salesforce
  • SAP
  • Microsoft
  • Oracle
  • Adobe
  • HubSpot
  • Yidong Fenxiang Technology
  • Renke Hudong Technology
  • Liudu Renhe Technology
  • Kingdee
  • Yonyou
  • HAND
  • Quanchengyun Technology
  • Shenzhou Yundong Technology

Market Segment by Type:

  • Project Cloud CRM
  • Retail and Distribution Cloud CRM

Market Segment by Application:

  • Small and Medium-Sized Enterprises
  • Large Enterprises

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